Frequently Asked Questions
Everything you need to know about our handcrafted Petoskey stone jewelry and accessories.
Are your Petoskey stones authentic?
Yes, every stone used in our jewelry is a genuine fossilized coral (Hexagonaria percarinata) hand-picked from the shores of Lake Michigan and polished to a high shine by our artisans.
How should I care for my stone jewelry?
To maintain the luster of your Petoskey stone, avoid harsh chemicals or ultrasonic cleaners. Simply wipe with a soft, damp cloth and occasionally apply a drop of mineral oil if the stone appears dull.
What is your shipping policy?
We offer standard and expedited shipping across the United States. Orders are typically processed within 2-3 business days, and you will receive a tracking number via email once your package has shipped.
Can I request a custom jewelry design?
Absolutely! We love creating bespoke pieces. Please contact our design team through the 'Custom Orders' page to discuss specific settings, stone shapes, or metal preferences.
What is your return and exchange policy?
We want you to love your purchase. If you are not satisfied, we accept returns and exchanges on unworn items within 30 days of delivery. Please note that custom-made pieces are final sale.
What metals do you use for your settings?
We use high-quality, hypoallergenic materials including .925 Sterling Silver, 14k Gold-filled, and surgical-grade stainless steel to ensure your jewelry is both beautiful and durable.